Privacy Policy

Last Updated: October 2026

1. Overview

PrepPath ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by PrepPath when you access or use our website (https://www.preppath.net), learning platform, and related educational services.

2. Information We Collect

We collect information you provide directly to us when registering an account, purchasing courses, or contacting our support team:

  • Account Credentials: Full name, email address, profile avatar, and encrypted password.
  • Learning Progress: Completed lessons, code submissions, practice problem metrics, assignment scores, and attendance records.
  • Transaction & Payment Records: Billing name, transaction identifiers, payment timestamps, and receipt records handled securely via our verified payment gateway partner (Razorpay). We do NOT store full credit/debit card numbers or CVVs on our servers.
  • Communication Data: Feedback forms, live chat queries, and email correspondence.

3. How We Use Your Information

We use the collected information to:

  • Provide, personalize, and improve course materials, interactive IDE execution, and mentorship sessions.
  • Process payments, issue automated invoices, and prevent fraudulent transactions.
  • Send vital operational notifications, live class reminders, and syllabus updates.
  • Analyze aggregate usage patterns and telemetry to enhance platform speed and security.

4. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information to third parties. We may share data strictly with trusted service providers under confidentiality agreements:

  • Payment Processors: Razorpay for secure checkout and invoicing.
  • Analytics Providers: Google Analytics (GA4) for aggregated site performance metrics.
  • Cloud Infrastructure: AWS and secure cloud hosting providers for database storage and code execution sandboxes.

5. Data Retention & Security

We employ industry-standard encryption protocols (TLS/HTTPS in transit and AES-256 at rest) to safeguard your data. You may request account deletion or data export at any time by contacting our privacy officer.

6. Contact Information

If you have questions or concerns regarding this Privacy Policy, please reach out to:

PrepPath Privacy Support

Email: hello@preppath.net

Phone: +91 6302160783

Location: Hyderabad, Telangana, India

Website: https://www.preppath.net