Cancellation & Refund Policy

Last Updated: October 2026

1. Refund Eligibility Window

At PrepPath, we are committed to providing top-tier technical education. We offer a transparent 7-Day No-Questions-Asked Refund Window from the date of course purchase or cohort enrollment.

2. Conditions for Refund

To qualify for a 100% refund within the 7-day period:

  • Your refund request must be submitted via email within 7 calendar days of enrollment.
  • Less than 25% of the course modules or video lectures have been consumed or marked completed.
  • You have not downloaded proprietary offline assets or certificates.

3. Refund Processing Timeline

Once your refund request is received and verified by our billing team:

  • Approval will be processed within 2 business days.
  • Refund amounts are credited back directly to the original payment source (UPI, Credit/Debit Card, Net Banking) via Razorpay.
  • Bank processing typically takes 5 to 7 working days to reflect in your bank statement.

4. How to Request a Refund

To initiate a cancellation or refund, email our support team with your registered email address and Transaction/Order ID:

PrepPath Billing & Refunds

Email: hello@preppath.net

Phone: +91 6302160783

Location: Hyderabad, Telangana, India

Subject: Refund Request - [Your Order ID]

Support Response Time: Within 24 hours