Cancellation & Refund Policy
Last Updated: October 2026
1. Refund Eligibility Window
At PrepPath, we are committed to providing top-tier technical education. We offer a transparent 7-Day No-Questions-Asked Refund Window from the date of course purchase or cohort enrollment.
2. Conditions for Refund
To qualify for a 100% refund within the 7-day period:
- Your refund request must be submitted via email within 7 calendar days of enrollment.
- Less than 25% of the course modules or video lectures have been consumed or marked completed.
- You have not downloaded proprietary offline assets or certificates.
3. Refund Processing Timeline
Once your refund request is received and verified by our billing team:
- Approval will be processed within 2 business days.
- Refund amounts are credited back directly to the original payment source (UPI, Credit/Debit Card, Net Banking) via Razorpay.
- Bank processing typically takes 5 to 7 working days to reflect in your bank statement.
4. How to Request a Refund
To initiate a cancellation or refund, email our support team with your registered email address and Transaction/Order ID:
PrepPath Billing & Refunds
Email: hello@preppath.net
Phone: +91 6302160783
Location: Hyderabad, Telangana, India
Subject: Refund Request - [Your Order ID]
Support Response Time: Within 24 hours